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Tuong Tailor Privacy Policy

  • Handling of Personal Data

At Tuong Tailor, we are serious about protecting your privacy and always aim for a high level of data protection (for example, we would never sell your data to another party). This privacy policy explains how we collect and use your personal data. It also outlines your rights and how to use them.

This Policy applies to personal information given to us by customers, visitors and suppliers, or other users of that personal information in any form – whether oral, electronic, or written. You may choose not to provide information to us, but in general, some information about you is required so that you may enjoy the experience of being a registered member. In addition, information is required whenever you pose a question or initiate other transactions on our website.

This Policy gives effect to our commitment to protect your personal information. References to “Tuong Tailor”, “we” and “our” in Policy, collectively refer to those separate and distinct legal entities, including the entity with which you have made your booking, depending on the context. Should we disclose the personal information to our affiliated businesses, those entities must first agree to be bound by this Policy concerning their processing of personal information.

It is important that you read and understand our privacy policy and feel confident that we will treat your personal data securely. You are always welcome to contact us if you have any further questions.

  • What is Personal Data?

Personal data is all kinds of information that can directly or indirectly be used to identify a living individual. For example, pictures or sound recordings that are processed in a computer can be personal data, even if no names are mentioned. Encrypted data and various kinds of electronic identities (for example an IP address) are personal data if they can be connected to an individual.

Most personal information processed consists of information that customers or visitors, or someone acting on their behalf knowingly provides to us. However, in some instances, the personal information processed can be inferred about the customers or visitors, based on other information provided to us or on our interactions with you, or personal information about you that we receive from a third party.

The handling of personal data implies everything that occurs with the data. Every action that involves the data is considered as handling of it, regardless of such actions being automated or not. Examples of common handlings are collection, registration, organization, storage, processing, transfer, and deletion.

  • Storage and Usage of Personal Data

Personal data is only stored after you voluntarily enter such data, for example when signing up for a membership or entering your contact information at the checkout. By signing up for a membership or completing an order you agree to let Tuong Tailor store and use your personal data. The data is stored and used to complete our commitments and to improve our service to you.

The data is also stored and used for information and marketing purposes. This implies that Tuong Tailor can use your personal data to contact you via email, text message, direct marketing, or marketing surveys. You have the right to, at any time, oppose marketing use of your personal data by editing your communications settings or by contacting our Customer Support.

When you visit our website, we collect usage information (i.e. the internet protocol address of your computer each time you browse the internet, the date and time of your visit, the type of internet browser you use and the URL of any other website that referred you to our website, and the pages you accessed and the amount of time you spend on each page). This information does not link to you as an individual unless you create a user profile. We use this information to evaluate and improve the features, visitor experience and functionality of our websites.

You may create a user profile on Tuong Tailor Website to facilitate your online transactions. By creating a user profile, you are agreeing that we may use the personal information you provide for these purposes. In aligning the website to your interests, it can make appropriate recommendations to you, thereby enhancing your user experience. We may use the information you provide in the user profile to populate to other databases maintained by us and our service providers, as applicable.

Your data is only stored as long as is legally required if you do not approve further use of it.

  • Transfer of Personal Data

Relevant personal data can be transferred to freight carriers or similar entities if required to deliver your orders. When handling payments, personal data is transferred to third-party payment providers. For marketing purposes, personal data can be transferred to third parties for direct marketing purposes.

  • Necessary Cookies, Optional Cookies, Analysis, Marketing and Statistics

Tuong tailor website uses cookies, small text files placed on your computer. These are classified into three levels, Session Cookies, First-party Cookies, and Third-party Cookies. Some cookies are required for the website to function, others are used for analytics and marketing purposes. The use of cookies is a generally established way to improve the usability on the internet.

You can deny the use of non-necessary cookies using the form that is shown the first time you visit our website. To later edit your settings, please clear all Tuong Tailor cookies from your browser to reach the form once again. Instructions to do so varies from browser to browser. Please consult the user guide for your particular browser.

To provide a functioning service, this website places necessary cookies. These are required for example to have a shopping cart or to log in to our member area. If you are a member, a cookie is set after login to identify you. These cookies are session cookies which are removed automatically after closing your browser as well as first-party cookies that will stay in your browser for up to 365 days. Our necessary cookies are set without prior consent.

For analytics and statistical purposes, this website uses web analytics services such as Google Analytics. These services require setting cookies to analyze the usage of the website as well as to collect statistics. The data transferred to such services is anonymized and cannot be used to identify you. The information collected is used to provide us with reports and insights, allowing us to provide you with a better service. The cookies set by these services are usually first-party cookies, but could in some cases include third-party cookies as well. These cookies are optional.

Our marketing and advertising partners can set third-party cookies on your computer. These cookies are used to provide you with relevant ads on other websites, as well as allowing us to optimize and track our ads. These cookies are optional.

  • Social Network Login Functions

If you use this website social network login functions from Facebook and Google. By using these login functions, the abovementioned social networks might set first-party or third-party cookies in your browser. You can avoid having these cookies set by using our regular log-in functions instead.

  • Right to Access

You have the right to, at any time, request information about which personal data we have collected about you. To initiate such a request, please contact our Customer Support.

  • Right to Data Portability

At any time Tuong Tailor process your personal data in an automated way following your consent, or according to an agreement, you have the right to a copy of your data in an organized, common, and machine-readable format, transferred to you or another party. This only includes the personal data you have provided us with.

  • Right to Deletion

You have the right to, at any time, request deletion of your personal data that is stored by Tuong Tailor, with the exception of the following situations:

  • You have an ongoing case with Tuong Tailor Customer Service

  • You have an active order that has not yet been fully delivered

  • You have an unpaid debt to Tuong Tailor, independent of payment method

  • You have abused or are suspected of abusing our services during the last 5 years

  • If you have placed an order, we are legally required to store your personal data regarding the transaction for bookkeeping and quality assurance purposes.

  • Who Can You Contact?

If you have questions regarding collection, processing and usage of your personal data or you would like to get information about, make changes to, block or delete data do not hesitate to contact our Customer Support team.

There may be revisions to the Privacy Policy to accommodate changes in our business operations. To assist you, this Policy has an effective date set out at the end of this document.