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Tuong Tailor Shipping & Returns

Thank you for choosing Tuong Tailor!

SHIPPING

  • Estimated Shipping Time

Shipping Time

To help you plan when to expect your order, you will find an estimated arrival date listed below for each shipping method counting from the shipping day. Our delivery times are estimated and updated daily and are based on current production capacity and queues and also based on the approximate number of days required to process, package, and deliver your order. If we need to contact you regarding your order, the delivery time will be delayed until we receive an answer from you.

As soon as the order is shipped, you will receive an electronic mail from Tuong tailor with a possible tracking number tracking the time the order is handed over to your local dispatcher.

Your order will be shipped to you fully insured. We urge all customers to inspect their package for damage or tampering before receiving or signing of receipt.

3-4 Weeks

7-10 Working Days

Shipping Method

Shipping Time

Standard

Express

Please note that the above mentioned times are estimated and that your delivery time may vary. We are putting all our efforts into delivering your order as quickly as possible.

Due to the unexpected COVID-19 crisis, Express shipments may be delayed an average of 1 week, Standard shipments may experience delays averaging 5-6 weeks. We're so sorry for the inconvenience!

  • Estimated Shipping Cost

We always offer free Standard Shipping when ordering for at least $300, and free Express Shipping for the order of at least $1000.

Depending on the location to which the items will be delivered, different shipping costs will be applied. We will inform the cost when you place the order. The below table shows the estimating shipping cost for different shipping options.

$20 ~ $35 Depends on Regions

$50 ~ $70 Depends on Regions

Shipping Method

Tuong Tailor Terms And Conditions

Standard

Express

For more information about payment methond, please go to our Payment Method page.

For more information, please read the Terms & Conditions.

RETURNS

  • Right of withdrawal

You have a right to withdraw from the agreement at any time before the expiry of a period of 14 days beginning with the day after the day on which you receive the goods without giving a reason. You must return any goods supplied at your own expense if you cancel the contract.

The product will be refunded on the real amounts paid in the invoice, and the original purchase receipt accompanying the product must be included.

  • Return goods should be sent to the following address:

Tuong Tailor Shop,

67 Tran Hung Dao Street,

Hoi An, Quang Nam, Vietnam

For more information, please read the Terms & Conditions.